Video Conferencing API for the Perfect Customer Experience

As per our Fair Use Policy, we put limits on API usage to protect the system from receiving more data than it can handle, and to ensure an equitable distribution of the system resources.

Models can also be upgraded any time if the chosen package is too small or downgraded, if you need less minutes or resources. When your monthly API minutes exceed the limit noticeably for your current plan, and our Customer Success Department has contacted you regarding your usage with no response, we have the right to upgrade your API key to the next subscription plan. Unused minutes cannot be transferred to the next month (reset every month).

Usage limits help keep our service fair for everyone. Design your application to respect the per-user and per-app API request limits. If you think you are likely to exceed the published usage limits, please contact us.

Fair use limits applying to eyeson API subscriptions. Choose the path that’s right for you.
This Fair Use Policy (FUP) forms an integral part of the agreement between you and eyeson GmbH, as applicable, that governs your use of eyeson software and services. Capitalized terms used but not defined below, shall have the meaning outlined in the agreement. If you do not agree with this FUP, do not use any eyeson software or services. The limits outlined below apply solely to current plans.

Each customer, including a company, is limited to one (1) eyeson API key account.

Max parallel meetings: 25

If you need more than 25 meetings parallel, please contact a dedicated account manager or reach out to our customer success team to discuss available options.